Minors or people below 18 years of age are not permitted to use this Website.
Our products are intended for adult use only and are not suitable for children and should be kept out of the reach of children. All tools used for personal pleasure must be used carefully and responsibly between consenting adults.
The Website and its original content, features and functionality are owned by Play Is Okay and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Your Content must be your own and must not be invading any third-party’s rights. Play Is Okay reserves the right to remove any of Your Content from this Website at any time without notice.
Play Is Okay uses updated technology to encrypt all personal information which you submit through our Website, including card numbers, address and other information. We encrypt this information using SSL technology which allows it to be transmitted securely over the internet without anyone else having access to it.
We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the shopping experience of Play Is Okay consumers.
To read our Privacy Notice, click here.
Orders – Sales Tax
You may place your order on our Website at any time, subject to any planned or unplanned periodic downtime. When products or services subject to sales tax are purchased from the Website, Play Is Okay will indicate the tax amount due at the point of purchase during checkout.
Our E-Commerce Security
All communication between your browser and our server is protected by the current standard for e-commerce. We securely encrypt, verify and protect your personal data during transmission with Hypertext Transfer Protocol Secure.
Play Is Okay can’t guarantee that unauthorized third parties won’t be able to defeat our security measures. We ask that you keep your account and password confidential and secure. Please notify us immediately of any compromise or unauthorized use of your account.
Product Returns or Exchanges
Given the sensitive nature of our products, we do not accept returns or exchanges. We do this for the safety and care of our customers and Play Is Okay team. Please select your products carefully.
Any problems or shortages with your order, or any product with a manufacturer defect, must be reported to Play Is Okay via our Customer Service Form within 24 hours of the tracked delivery date.
Once your shopping cart checkout process has been completed, your order cannot be cancelled, changed, or reversed. Please select your products carefully.
Should certain products become temporarily unavailable, Play Is Okay will send you an email explaining the fulfilment issue and the options available to you. Your order or product delivery may be delayed while Play Is Okay awaits your reply to the sent email.
Orders are shipped from Vancouver, BC as quickly as possible, normally within 24-48 hours. Shipping a package within Canada generally takes Canada Post 3-9 business days to deliver, however estimates are not guaranteed. Depending on the destination of the package, weather, busy holiday seasons, and other delays, shipping times can vary.
Waiver and Limitation of Liability
Play Is Okay has promoted its products upon the understanding, and you hereby acknowledge the understanding, that Play Is Okay will not be responsible or liable for any form of consequential, incidental, statutory, punitive, exemplary or indirect damages of whatever kind or type arising from any type of commercial, business, environmental, tort, warranty, contract, strict liability, or other causes arising directly or indirectly from or in connection with any product and/or its use, including consequential damages for any injury to a person in the case of products purchased for consumer use, or with your use in any way of the Website.
This Website is provided “as is,” with all faults. Play Is Okay does not necessarily support any individual’s choice of use for our products and holds no responsibility for the assumed function, physical reaction, outcome or effect of its products.
Play Is Okay expresses no representations or warranties, of any kind related to the Website or the materials contained on the Website. Nothing contained on this Website shall be interpreted as advising you.
Play Is Okay does not adhere to manufacturer’s written or assumed claims. Play Is Okay does not honour manufacturer’s warranties.
We may terminate your access to the Website, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links To Other Websites
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sub-licensing and/or otherwise commercialising any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being accessed by you and Play Is Okay may further restrict access by you to any areas of this Website, at any time, in absolute discretion.
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of British Columbia, Canada, without giving effect to any principles of conflicts of law. You submit to the non-exclusive jurisdiction of the national and provincial courts located in Canada for the resolution of any disputes.
Changes To This Agreement
If you have any questions about this Agreement, please reach out to us via our Customer Service Form.